January 30, 2009, Horizon Hobby, Inc. issued a service bulletin for Spektrum DX6i
transmitters due to a concern of potential issues with
stick potentiometers. Consumers were strongly advised to
conduct a test to see if symptoms of these potential
issues were present.
closely monitoring the situation, Horizon has determined
that we need to physically inspect all DX6i transmitters
with date codes containing 807E, 808E, 809E, 810E, 811E,
812E, and 901E, including those ending in "US", "UK", or
"DE". The date code will be found inside the battery
your DX6i has one of these date
using your transmitter.
•Click here to request a shipping call tag to
return your DX6i to Horizon.
•You may also e-mail
the Horizon Hobby Product Support team firstname.lastname@example.org
to request a shipping call tag; please put "DX6i
Transmitter Recall" in the subject line and include your
shipping address, daytime phone number, and the date
code from your DX6i.
•If you have any questions,
you can call us at 877-504-0233.
transmitter needs to be returned. Please remove your
batteries prior to shipping.
•Horizon will pay
for all ground shipping within the United States and
•Each transmitter will be inspected for
the issue, repaired or replaced if necessary, and
returned as soon as possible. We will work as quickly as
possible, but we ask for your patience.
the possibility of replacement, please document for your
own records any model programs prior to shipping.
•Inspected, repaired, or replaced DX6i
transmitters will have date codes ending in "CM", "LH",
"HA", or "X". No further action will be needed on
transmitters with those suffixes.
outside the US and Canada should contact their local
retailer or distributor. International distributors may
be found here.
your DX6i does not have the listed date
•DX6i owners whose transmitters
do not have the above date codes are still advised to
follow the January 30th service bulletin.
•As with all
R/C aircraft, please check your controls prior to each
Hobby and the Spektrum team apologize for this
inconvenience. Your safety and enjoyment of the hobby
are our first and foremost priority.
you have any questions please call